Standard Bank Limited is a leading third-generation private commercial bank that has a work environment that promotes diversity, embraces change, and provides leadership opportunities to every team member. We are on a fast track within the banking industry and are seeking highly skilled professionals to take us even further.
Position: Head of Cards
Designation: AVP/SAVP
How many Vacancies: 01
Job Type: Full Time
Job Location: Head Office, Dhaka
Job Description / Responsibility
- Develop and implement an Islami
Credit Card business strategy to meet Net profit goal.
- Responsible for developing a Marketing strategy, product value propositions, pricing & positioning
for the range of Islami Credit Card products.
- Responsible for product design,
packaging, communication, promotions and customer insights
- Spearhead Co-brand &
affinity programs to enhance market share.
- Responsible for Activation,
Usage & retention programs. Develop & implement programs for
increasing card spends & improving the % of revolvers.
- Increase penetration of sub
products and cross sell products with a view to enhancing profitability.
- Responsible for sales from all
channels including DSA, Direct Marketing, cross-selling, Branches, and MGM.
- Work closely with direct
banking unit to ensure customer satisfaction & timely resolution of
customer complaints.
- Interface with Visa &
Master cards to ensure compliance, remain conversant with emerging trends, and to leverage relationships to the Bank’s advantage.
- Develop a smooth customer
service process and increase customer satisfaction.
- Work closely with Operations, and Technology in providing a seamless card product through third-party vendors.
- Monitor operational excellence
and propose reengineering
- Focus on customer orientation,
service standard and service quality.
- Explore the market to increase
business profitability.
- Planning, Directing, and
Managing of Sales Team.
- Ensure Compliance issues of
regulatory authorities.
Required Knowledge, Skills and Abilities
- Masters in any discipline at
any reputed University having no 3rd division/class or CGPA less than 2.50
in any examination.
- Smart, Team player, paired with
agile mindset and can-do attitude.
- Good command over English is
desirable.
- Age should not exceed 45 years
as on 01.08.2022.
- Minimum 12 years of experience
out of which at least 03 years of experience of working in a leadership
position in Card Division.
- Should have relevant exposure
to Islami Credit Card Marketing & product development.
- Sales exposure of Cards is
advantageous.
Application Procedure:Prospective individuals are invited to apply online on or
before August 20, 2022.
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